September 24th, 2008

Social Media Marketing in Australia

There is much buzz about social media marketing in Australia at the moment, which is great news for us. We have been delivering social media marketing to our customers for around 2 years and have a few stories to share.

One of the interesting things is oldskool advertising agencies trying to setup Social Media Marketing divisions without much experience in delivering real results. At the end of the day, they are all experimenting with their clients budgets.

At shifted pixels, we have been pulled into failed Social Media Marketing campaigns for a number of large marketing and advertising agencies to help them recover their positions and not look like complete jackasses to their fortune 500 clients.

So what can we share with you about Social Media Marketing? Well here are the tips of what not to do.

1. Social Media Marketing is not about spreading old creative in new ways

2. Social Media Marketing is not about shouting your traditional media marketing message in new channels

3. Social Media Marketing is a dangerous space. Your audience can revolt and take your message and use it against you

4. Bloggers are smarter and more influential in their networks than you are. Don’t abuse them, dont spam them.

5. You need to approach social media – relationship first.

6. If you are interesting enough to create an environment in which social media groups care about you, you might then earn the opportunity to talk about your product.

7. You can’t “polish a turd”. If your product stinks – Social media marketing can’t help you.

We will share more Social Media Marketing case studies in upcoming posts. Make sure you subscribe via email in the sidebar.

If you are interested here are some older / related posts in this space

If you have any questions or feedback, be sure to leave a comment.

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Call Shifted Today on 02 8005 1568 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer

April 4th, 2008

A low cost of customer acquisition

How does your company acquire customers?

How much do you pay in sales/marketing/operations for each new customer?

What is the cost for each new customer your acquire from each of the different channels you use to get customers?

What are the most profitable / cost-effective / scaleable channels of customer acquisition for your business?

This is one of the most interesting things about marketing 2.0, its entirely trackable and measurable.

For example you might track your

  • blog
  • website
  • seach engine rankings
  • online advertising
  • email newsletter
  • prosumers and fans
  • bloggers and online journalists
  • forums and online discussions
  • facebook and social media
  • word of mouth
  • Public Relations
  • TV
  • Newspaper
  • Business, Personal and Social Networking

and use this to understand the most cost-effective channels for your business.

How do you track the cost of acquiring new customers? What have been the most cost effective for your company?

Please Leave a Comment.


Shameless Plug

If you are interested in setting up processes and systems to track and report cross channel customer acquisition prices for your company, give us a buzz.
We do this every day for our clients and we would be happy to have a chat about your business to see if we can improve your marketing, sales and customer acquisition efficiently :)

Tags: , , , ,

Call Shifted Today on 02 8005 1568 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer