Thursday, November 20, 2008
Here is a copy of a presentation i did recently at the ABIC conference in Sydney, on how web 2.0 and social networks are changing consumer purchasing decisions.
The key point for the travel/adventure/backpacker industry is that their entire customer base are search & social media savvy and that they are creating reviews and telling stories about their experiences online.
This is a massive change in influence for this industry, in which even as little as 5 years ago travel agents and lonely planet were the sources of all wisdom for a large number of travellers. Now bottom up consumer generated content is fueling much of the decision processes for travel, accomodation, hostels and destinations.
It was a great presentation (for me anyhow) and i hope this added alot of value for some of the audience who were unaware people were talking about them.
The call to action is - your customers are actively seeking recommendation for your products and services on social websites - are you going to join the conversation?
Hopefully we will have some video of the presentation for you soon.
Labels: communities , consumer generated media , consumer influencer , conversations , social networking , web 2.0
Posted by Nick HaC @ 8:35 AM
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Saturday, October 18, 2008
I was reading Mike Cannon-Brookes (co-founder atlassian) blog, and he had a post with his slidedeck from web directons south 2008 - Organisational Wiki Adoption.
It provides a really great insight into Organisational Wiki Adoption, if your interested in using Wiki's within your company for collaboration - this is worth a few minutes to flip through
Labels: enterprise 2.0 , web 2.0
Posted by Nick HaC @ 4:28 AM
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Thursday, September 18, 2008
We were thinking this morning what kinds of questions you would need to ask to find out if someone was talking crap or if they actually understand the Web 2.0 and Social Media space.
Here are the Top 10 Questions to determine if you are Web 2.0 and Social Media Savvy!
1. Name 5 known Bloggers in the Web 2.0 & Social Media Space?
2. Name 5 Australian Bloggers (or non US / your country Bloggers)?
3. Name 5 Trends/Technologies that are defined as part of Web 2.0?
4. Name 3 Social Networks other than MySpace, FaceBook, LinkedIn and Bebo?
5. Name 2 Social Bookmarking sites?
6. Name 3 Social News sites?
7. Web 3.0 is often referred to as The s__________ web
8. What do RSS, CGM and UGC stand for?
9. Which Top 10 Ranked Web 2.0 company did the 3 the former PayPal employees Steve Chen, Chad Hurley & Jawed Karim create?
10. Name 2 Microblogging Platforms?
Have we missed anything? Are these questions to hard? Leave a comment and let us know!
(PS If you think these questions might are all technical and not relevant to the average person, let me remind you my mum said the same thing to me about Web Browsers and Email not so long ago...)
Labels: social media , web 2.0
Posted by Nick HaC @ 11:18 AM
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Wednesday, August 13, 2008
Labels: communities , consumer generated media , video , web 2.0
Posted by Nick HaC @ 1:55 PM
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Tuesday, August 5, 2008
The World Wide Web, as we know it, is only 5,000 days old. Now, Kevin Kelly asks, how can we predict what's coming in the next 5,000 days?
Labels: Fun , ted , video , web 2.0
Posted by Nick HaC @ 8:40 AM
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Tuesday, May 27, 2008
How Twitter and Hyperconnectivity will change the future of business (Mark Pesce at AURemix08 Conference) When Mark Pesce talks about the power of social connection and technology it all makes sense. Here he's giving the keynote at AuRemix 08 and talking about the real power of of the internet and social networking. He is also sounding a call to action for those of us in business to use the technology to connect with each other in more authentic ways. The life of a cube dweller is not a good one, disconnected from real life in so many ways. But with this ability to use the power of hyperconnection we can become more than the sum of our parts. Worth listening to the whole thing ...Thanks Aide-Memoire (Kate Carruthers) for the Source
Labels: Business , enterprise 2.0 , hyperconnectivity , social media , social networking , web 2.0
Posted by Nick HaC @ 1:41 AM
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Monday, May 5, 2008
Ive just started reading Clay Shirkys new book - Here comes everybody - and its wonderful. I would recommend buying a copy or reading the blog . You can also watch Clay Shirkys Video Lecture at Harvard on Heres comes everybody From Amazon: "How do trends emerge and opinions form? The answer used to be something vague about word of mouth, but now it's a highly measurable science, and nobody understands it better than Clay Shirky. In this delightfully readable book, practically every page has an insight that will change the way you think about the new era of social media. Highly recommended." -Chris Anderson, editor-in-chief of Wired Magazine and author of The Long Tail "Clay has long been one of my favorite thinkers on all things Internet-- not only is he smart and articulate, but he's one of those people who is able to crystallize the half-formed ideas that I've been trying to piece together into glittering, brilliant insights that make me think, yes, of course, that's how it all works." --Cory Doctorow, co-editor of Boing Boing and author of Overclocked: Stories of the Future Present .
Labels: conversations , Ideas , social media , web 2.0
Posted by Nick HaC @ 11:21 PM
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The phase web 2.o was coined at the first Web 2.0 Conference put on by O'Reilly Media. The latest video podcasts from this event in 2008 have been released online.http://web2expo.blip.tv A couple of my favourites from the Event Tim O'Reillys talk: Another Favourite Video of mine, Clay Shirky - Incredible
Labels: social media , web 2.0
Posted by Nick HaC @ 10:59 PM
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Sunday, March 9, 2008
Its interesting to see how large corporates are embracing web 2.0 to improve the Sales and Business Networking performance within their CRM platforms. We recently attended an event held by Ernst & Youngs Rob Kingma and Stan Relihan discussing how Oracle is embracing web 2.0 within its products. Here's Doug Hughes Vice President, Customer Services at Oracle presenting how Oracle CRM on-demand integrates with the big web 2.0 communities (LinkedIn, Facebook, MySpace and Digg) Above is a photo of Shifted Pixels Digital Director Nick Holmes a Court discussing Enterprise 2.0 with Stan Relihan and Doug Hughes. If your interested in finding our more about this, Check out The Connections Podcast with Stan Relihan on The Podcast Network
Labels: enterprise 2.0 , web 2.0
Posted by Nick HaC @ 2:38 AM
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Sunday, December 16, 2007
What is a blog? Why do they matter? Why should i care?Thanks Servant of Chaos
Labels: Blog , blogs , consumer generated media , conversations , Sydney Web Marketing , web 2.0
Posted by Nick HaC @ 4:44 PM
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Thursday, December 13, 2007
I turned on the radio for the first time in a long time this morning ... i found their marketing slogans rather curious. "Sydney #1 Hit Music Station" - Hit Music? What happened to the Best music, or the Newest music, or your favorite golden greats music. If i was running a radio station, i would probably look to have a different slogan than "Today's Hit Music" What is Hit Music anyways? Who decides what a "hit" is? I'm pretty sure its not the consumers of the hit music, i'm pretty sure its a bunch of fat old cocaine using, yacht sailing music execs... I'm also damn sure at best its not a democratic process I think increasingly today and tomorrows consumers like to see themselves as cultural entrepreneurs, people who find cool new songs, artists, video clips, blogs, website etc - and try to be the first to share it with their friends. Hit Culture is fighting uphill against this trend, Hit culture is trying to tell you than because everyone else is listening to it that its the best for you, Not the other way around. I mean, sure JT and Brittany get a lot of play, but i think less and less people want to be listening to stuff that everyone else is listening to. New economy consumers crave the niche, the new, the unique. They want to be the first. Combine the attention economy, the long tail, consumer generated media, bottom up publishing, social aggregation and voting systems and we end up with a situation where consumers don't need radio stations telling them what is cool to listen to today. Sites like The Hype Machine consistently prove this. They ongoingly have the coolest music way before even the studios have released this music, and often enough some of the material the The Hype Machine makes great ends up on the radio. On the other hand, im sure im a little bit wrong ... some people just love turning on the TV and watching Today Tonight or E! Entertainment news...
Labels: communities , consumer generated media , conversations , music , new economy , web 2.0 , youth
Posted by Nick HaC @ 10:55 AM
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Wednesday, December 12, 2007
What a great video! Facebook Value $15 Billion Ford Motor Group Value $16 Billion "There is absolutely no bubble in technology" - Peter Thiel
Labels: web 2.0 , websites
Posted by Nick HaC @ 5:16 PM
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Friday, November 2, 2007
We have been having some interesting discussions recently about what happens when social networks meet. For example we recently hooked up out Twitter account to Our Facebooks , and all of a sudden you realise you send messages to Twitter that you probably don't want your Facebook Friends to see. It is our understanding that different social networks often have different types of social contacts and require different types of communications.Twitter are my geek/blogger/influencer friends Facebook are my school buddies MySpace is all the Cool Bands i like LinkedIN are all my serious contacts i know through work.WAYN /Hi5 etc are my Travel/Global Buddies Well if you thought the safety (and sanity) of keeping different information available for different social networks was here to stay, Google OpenSocial , blows that wide open. According to the Google Press Release, Google OpenSocial will unite MySpace , Bebo , Engage.com , Friendster , hi5, Hyves , imeem , LinkedIn , Ning , Oracle, orkut, Plaxo , Salesforce .com , Six Apart, Tianji , Viadeo , and XING . A fairly large list. Here's the big question - Will Facebook now be forced to join OpenSocial ? Google says they are talking to "everyone." This is a major strategic decision for Facebook , and they may have little choice but to join this coalition. Some people are saying this is Google Attack on Facebook . Instead of buying a right in facebook , like microsoft , google decides to compete. I love Seth Godins take on this one"Usually, when you destroy the barriers in an existing industry, everyone loses... except you." Have you had any experiences of social networks colliding? What do you think of Googles Plans? Please leave a comment or reply to this on your blog :o)Sources:http://www.alleyinsider.com/2007/11/myspace-joining-google-coalition.html http://www.alleyinsider.com/2007/10/will-googles-antifacebook-plan-work.html http://sethgodin.typepad.com/seths_blog/2007/11/changing-the-ga.html
Labels: communities , consumer , social media , social networking , web 2.0
Posted by Nick HaC @ 9:53 AM
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Thursday, September 20, 2007
Every new project (or job, or hobby or company) starts out exciting or fun. Then it gets harder and less fun, until it hits a low point: really hard and not much fun at all. And the you find yourself asking if the goal is really worth the hassle. Maybe you're in a Dip - a temporary setback that you will overcome if you keep pushing. But maybe its really a Cul-de-sac, which will never get better no matter how hard you try. What really sets superstars apart from everyone else is the ability to escape dead ends quickly whilst staying focused and motivated when it really counts. Winners quit fast, quit often and quite without guilt - until they commit to beating the right dip for the right reasons. In fact, winners seek out the Dip. They realise that the bigger the barrier, the bigger the reward for getting past it. Losers, on the other hand, fall into two basic traps. Either they fail to stick out the Dip - they get to the moment of truth and then give up - or they never find the right Dip to conquer. Whether you;re a graphic design, a sales rep, an athlete or an aspiring CEO, this fun little book will help you figure out if you;re in a dip thats worthy of your time, effort and talents. If you are, The Dip will inspire you to hang tough. If not, it will help you find the courage to quit 0 so you can be number one at something else.The Dip - http://sethgodin.typepad.com/the_dip/
Labels: behaviour , communities , Ideas , Marketing , Startups , web 2.0
Posted by Nick HaC @ 2:55 PM
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Wednesday, August 15, 2007
There has been much talk about the power of new media and social media, but what does this all mean? What is Social Media Optimisation and How does it effect your business?
Labels: advertising , communities , consumer , social networking , sydney viral marketing , video , web 2.0
Posted by Matt Vaughan @ 10:36 AM
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Tuesday, August 7, 2007
We have started a Video Blog as part of our blog. Please excuse the sound quality, it will improve in future episodes. (Our warehouse office inst that conducive good acoustics) Look forward to your feedback! If you have any topics that you want answered, let us know!
Labels: search , sem , seo , web 2.0
Posted by Nick HaC @ 5:24 PM
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Tuesday, July 31, 2007
The new private online communities (facebook/twitter/myspace) have becomes the new social forum for consumer discussion. Traditionally media/brand monitors and people interested in consumer sentiment analysis looked at at open forums for insight into what people are thinking (news, tv, magazines even google). How do brands get access to, interact with, understand and analyse these walled gardens for what people are really saying about them? more soon...
Labels: communities , consumer , pr , social networking , viral , web 2.0
Posted by Nick HaC @ 10:43 PM
Social Media Monitoring
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Friday, July 27, 2007
We have blogged about Twitter and emerging lightweight social networks over the past few months. This week in Sydney was the first STUB meeting (Sydney Twitter Underground Brigade), a group of 100 or so sydney twitterers. We were pleased to attend and meet the other elite emerging web 2.0 community influencers. The interesting aspect of the twitter community, is that the majority of members are eitherInternal influencers within companies Change drivers within digital agencies Influential bloggers and podcasters Jerky corporates trying to understand and exploit the social media space (like telstra) Awesome net-savvy community engager's from non evil companys (like microsoft) You can catch some interviews from the evening at the NetX Blog. One of our team was lucky enough to have a few words. (Download the Nick HaC Shifted Pixels Interview ) If your on twitter, you can connect with us at http://twitter.com/nickhac or http://twitter.com/shiftedpixelsDave King of our own St Edmonds Lab hypothesizes that Twitter circles can amplify existing social circles Download MP3 (2.3M)
Nick Hack of Shifted Pixels imagines casual group gatherings that are instigated and organized through Twitter bursts. Download MP3 (1.8M)
Cathy Edwards of the Telstra Chief Technology Office points to the corporate dimension of Twitter: Maintaining and deepening business relationships Download MP3 (2.5M)
Ian Grant of Sound Alliance sees worldwide fan circles spontaneously forming around live gigs, bands and music minutiae. Download MP3 (1.9M)
David Whittle evaluates the true data amassed through Twitter. He envisions that the constant messages about state create new marketing opportunities Download MP3 (3.7M)
Labels: Blog , communities , consumer , online , pr , social networking , web 2.0
Posted by Nick HaC @ 10:12 PM
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Wednesday, July 11, 2007
You have heard of outsourcing? But what about crowdsourcing? Instead of traditionally outsourcing work to agencies, new economy businesses are leverging a new paradigm of creative resource - the consumer. Its a really exciting trend where more and more businesses are harnessing the power of the internet combined with the talent of the skilled / empowered / passionate consumers. Examples:Looking for a new corporate logo? Hire a corporate branding agency OR run a internet "submit your logo" viral/interactive campaign with user voting capabilities to find your new brand. (London 2010 Olympics logo cost GBP400k, and it is quite frankly... shite) Hire Saatchi to make a 1 million dollar tv advertisement OR create a youtube submit you own video to win 50k viral campaign. Hire a professional photographer to make images for your marketing material OR use iStockPhoto.com and leverage the leagues of kids with cameras to capture that unique look for your business. Hire a market research firm to find out how people like your product, OR create an online viral poll/survey with incentives for participants and get real/honest consumer insight Spend billions on government paid scientific research, OR create million dollar prizes for scientists who create solutions to specificed problems (see Aubrey de Gray's Life Extension project ) No matter what industry your in, you can leverage the power of crowdsourcing to get better creative results for your business at a better price. -------- Warning, shamless self-promotion At Shifted Pixels, we create campaigns that leverage the wisdom of the masses for our clients. If your interested, contact us for a quick chat.
Labels: behaviour , communities , consumer , Ideas , social networking , web 2.0 , websites
Posted by Nick HaC @ 11:08 PM
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Monday, July 9, 2007
We have seen an explosion of consumer choice, a new level of scarcity of consumer attention, the growth of abundance of options and masses and masses of online consumer review and comparison sites. Under 30's have grown up with advertising, and are fully aware of the processes that corporate marketers use to sell them products. Are there are more products than consumers need? Just go to the supermarket, you have 20 types of peanut butter, 200 types of cheese and 80 types of toothbrushes. Want to but a tshirt online? Which one of the 10 million sites do you choose? We could speculate that consumers and businesses make more choices based on social recommendation than advertisements. We could also speculate that are seeing the end of the media-industrial era, and the rebirth of the pre-industrial era consumer run Market Place (this time with global, realtime efficiencies). This new era is the market place of the people for the people. Of course there will still be a strong need for insustrial processes, but these will become commoditised as platforms, just like electricity and the railroads have become. If you are selling a product, a service or an idea... spreading your brand will soon strongly rely on person to person social reccomendation. But with so many products and features on offer, how do you get noticed? Instead of selling based on pure functionality, as a coat functionally keeps you warm, the new market is about style! So what defines style or fashion, social influence and reccomendation? The drivers of social reccomendation are the early adopters, the merchants of cool. Those who take early risks and by breaking the norm send waves through the social landscape. Sometimes they succeed, and sometime they miss the mark. Aside from the risks of this space, this is the source of new social influence and trends. And this space must be recognised. Dont think this only applies to consumer goods, business to business services and products follow the same rules. Business communities and social networks are potentially even closer, tighter and more intimate than those of the consumer social community. Is it possible that the tightness of the business community creates an even stronger desire to use the hip process or service or business practice? The rules of consumer influenced have changed. Has your businsess shifted?
Labels: advertising , behaviour , branding , communities , consumer , design , internet , Marketing , online , pr , reputation , social networking , technology , viral , web 2.0
Posted by Nick HaC @ 10:46 PM
Social Media Monitoring
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Thursday, July 5, 2007
A client of ours recently asked for a brief explanation as to how Search Engine Optimisation works, we couldn't resist but share this on the blog. Leave a comment and let us know what you think? SEO is a combination of keyword research, onsite optimisation and offsite link building.Keyword Research Keyword research involves finding the right keywords to optimize for, in the context of SEO Budget and Keyword competition. For example "Resume Template" receives 10 times the search volume of "CV Template', thereby making it a more attractive keyword to rank for.Onsite Optimisation Onsite optimization requires tweaking the placement and density of specific keywords on your website, as well as ensuring page names, file names, internal links and alt tags are targeted to your chosen keywords. Basically if you want to rank well for a keyword, eg "ipod fitness" you need to ensure that this phrase is in the page title for your website, and appears in with an appropriate "Keyword Density" throughout your website copy.Link Building (Offsite Optimisation) This process involves researching and building links from contextually relevant external websites that have as high a Google Page Rank as possible. It is often necessary to buy high quality inbound links to achieve rankings for competitive keywords.
Labels: reputation , search , sem , seo , web 2.0 , websites
Posted by Nick HaC @ 7:26 PM
Social Media Monitoring
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Tuesday, July 3, 2007
We are seeing more and more talk of using a technology called Ruby on Rails to develop web based database driven applications. The developers are loving it at the moment! We hear that microsoft will support ruby on rails in the next Visual Studio software development suite.12 Reasons I Use Rails instead of .NET
What do you think of ruby on rails? Please leave a comment, love to hear what you think!
Labels: communities , database , development , programming , technology , web 2.0
Posted by Nick HaC @ 11:38 PM
Social Media Monitoring
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Wednesday, June 20, 2007
Our friend Trevor Cook, a well known blogger and PR guru, has released a fantastic online guide to Social Media. What is Social Media?The online communities, technologies and practices that people use to share news, opinions, insights, experiences, and perspectives. The paper includes lots of new stuff on emerging communities such as second life, wiki's , twitter, myspace , facebook aswell as "traditional" social media - blogs, rss , podcasts and more.Check it out - Guide to Social Media
Labels: Blog , communities , consumer , mark , Marketing , online , pr , reputation , social networking , web 2.0
Posted by Nick HaC @ 11:46 AM
Social Media Monitoring
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Monday, June 4, 2007
Its been interesting to see the new breed of communities and publishing tools coming out in true web 2.0 style. Of course Twitter is the darling of this breed of online apps, however there are a number of awesome new lightweight online communities and web publishing apps coming out.Twitter, http://www.twitter.com Tumblr , http://www.tumblr.comVirb , http://www.virb.com/Groovr , http://www.groovr.com/ The interesting thing about these new online conversations, is that they are inhabited by many early adopters, high profile bloggers and those who are influencers of influencers . For example, on twitter, the upper class of web entrepreneurs and tech leaders are posting insights from every moment of their daily lives including:Dave Weinberg - Founder Scripting.comAdam Curry - Founder, Podcasting .comRobert Scoble - Ex Microsoft Chief Blogging OfficerFrank Arrigo - Microsoft Evangelist and Community guruJason Calacanis - Founder Weblogs Inc & CTO at AOLJohn Furrier - CEO/Host of PodTech .netMicheal Arrington - Founder of TechCrunch Rafe Needleman - Chief Editor Business 2.0 MagazineMark Jones - IT Editor, Australian Financial ReviewAswell as Real World Influencers Barack Obama & David Brent :) By making a presence in these communities you have a unique opportunities to hear inside news, and to converse with those who make news happen. Shifted Pixels is working with brands helping them make presence in these new emerging online communities. Contact us for a quick chat on how we could help your brand online.
Labels: communities , internet , pr , social networking , web 2.0
Posted by Nick HaC @ 10:11 PM
Social Media Monitoring
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