More and more of our customers are seeing the value of social media monitoring. To provide clarity, we have broken down the social media monitoring space into 4 key areas.
1. Social Media Monitoring – Data Collection from the web
2. Social Media Monitoring – Reporting and Information Filtering
3. Social Media Monitoring – Social Media Analytics and Business Intelligence
4. Social Media Monitoring – Social Media Engagement and Enterprise 2.0 Tracking
This is obviously an early stage space, and we would recommend our partner agency BuzzNumbers for more information on social media monitoring.
You can find a great article called Social Media Monitoring FAQ and Enterprise Social Media Intelligence on the BuzzNumbers Blog.
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