September 26th, 2008

Web 2.0 Expo

The Web 2.0 Expo was recently held in New York Sept 16 – 19 and Blip.tv have posted up coverage of the entire event which you can check out here

Web 2.0 Expo, co-produced by TechWeb and O’Reilly Media, is a conference and tradeshow for the rapidly growing ranks of designers and developers, product managers, entrepreneurs, VCs, marketers, and business strategists who are embracing the opportunities created by Web 2.0 technologies.

Two speeches that really stood out of from the rest for me were:

Jason Fried, 37signals


Jason Fried is the co-founder and President of 37signals, a privately-held Chicago-based company committed to building the best web-based tools possible with the least number of features necessary. They have created the ever so popular Basecamp online software platform.
His speech was directed towards software developers about how you shouldn’t put in all the features that customers want, as you are producing a product for a collection group not an individual, but you should still listen to customers but be very selected about which features you wish to leave in, to make sure select group of features are kept and the ones that will cause problems with others are discarded.

Ben Huh, I Can Has Cheezburger

Ben is the CEO of the company that runs I Can Has Cheezburger?, FAIL Blog, EngrishFunny.com and several other user-created humor sites.

The company has grown from nothing to serving 100 million page-views a month in less time than Sarah Palin has been governor of Alaska.

His speech shows how he was able to learn from users actions, and how user generated content can support his entire network of websites, it goes over the ways he allows users to easily create their own content whereby he now receives over 8000 submissions per day. Which goes to show how his strict guidelines for submissions and a specific formular for posting items has paid off.

Call Shifted Today on 02 9993 0453 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer

September 24th, 2008

Social Media Marketing in Australia

There is much buzz about social media marketing in Australia at the moment, which is great news for us. We have been delivering social media marketing to our customers for around 2 years and have a few stories to share.

One of the interesting things is oldskool advertising agencies trying to setup Social Media Marketing divisions without much experience in delivering real results. At the end of the day, they are all experimenting with their clients budgets.

At shifted pixels, we have been pulled into failed Social Media Marketing campaigns for a number of large marketing and advertising agencies to help them recover their positions and not look like complete jackasses to their fortune 500 clients.

So what can we share with you about Social Media Marketing? Well here are the tips of what not to do.

1. Social Media Marketing is not about spreading old creative in new ways

2. Social Media Marketing is not about shouting your traditional media marketing message in new channels

3. Social Media Marketing is a dangerous space. Your audience can revolt and take your message and use it against you

4. Bloggers are smarter and more influential in their networks than you are. Don’t abuse them, dont spam them.

5. You need to approach social media – relationship first.

6. If you are interesting enough to create an environment in which social media groups care about you, you might then earn the opportunity to talk about your product.

7. You can’t “polish a turd”. If your product stinks – Social media marketing can’t help you.

We will share more Social Media Marketing case studies in upcoming posts. Make sure you subscribe via email in the sidebar.

If you are interested here are some older / related posts in this space

If you have any questions or feedback, be sure to leave a comment.

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Call Shifted Today on 02 9993 0453 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer

September 18th, 2008

Are you Web 2.0 & Social Media savvy? The top 10 questions to see if you pass the test!

We were thinking this morning what kinds of questions you would need to ask to find out if someone was talking crap or if they actually understand the Web 2.0 and Social Media space.

Here are the Top 10 Questions to determine if you are Web 2.0 and Social Media Savvy!

1. Name 5 known Bloggers in the Web 2.0 & Social Media Space?

2. Name 5 Australian Bloggers (or non US / your country  Bloggers)?

3. Name 5 Trends/Technologies that are defined as part of Web 2.0?

4. Name 3 Social Networks other than MySpace, FaceBook, LinkedIn and Bebo?

5. Name 2 Social Bookmarking sites?

6. Name 3 Social News sites?

7. Web 3.0 is often referred to as The s__________ web

8. What do RSS, CGM and UGC stand for?

9. Which Top 10 Ranked Web 2.0 company did the 3 the former PayPal employees Steve Chen, Chad Hurley & Jawed Karim create?

10. Name 2 Microblogging Platforms?

 Have we missed anything? Are these questions to hard? Leave a comment and let us know!

(PS If you think these questions might are all technical and not relevant to the average person, let me remind you my mum said the same thing to me about Web Browsers and Email not so long ago…)

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Call Shifted Today on 02 9993 0453 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer

September 15th, 2008

Social Media Monitoring

More and more of our customers are seeing the value of social media monitoring. To provide clarity, we have broken down the social media monitoring space into 4 key areas.

1. Social Media Monitoring – Data Collection from the web

2. Social Media Monitoring – Reporting and Information Filtering

3. Social Media MonitoringSocial Media Analytics and Business Intelligence

4. Social Media MonitoringSocial Media Engagement and Enterprise 2.0 Tracking

This is obviously an early stage space, and we would recommend our partner agency BuzzNumbers for more information on social media monitoring.

You can find a great article called Social Media Monitoring FAQ and Enterprise Social Media Intelligence on the BuzzNumbers Blog.

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Call Shifted Today on 02 9993 0453 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer

September 10th, 2008

If you don’t “get” Facebook or Twitter, read this NY Times article

The NY Times is often considered the US newspaper of record, and it lives up to its reputation with an excellent article in today’s Sunday NY Times Magazine about the ambient awareness enabled by Facebook status updates, Twitter and other microblogging tools.

Even readers familiar with both popular microblogging tools and their history should read this article. High points:

Microblogging enables ambient awareness of your broad friendship group:

In essence, Facebook users didn’t think they wanted constant, up-to-the-minute updates on what other people are doing. Yet when they experienced this sort of omnipresent knowledge, they found it intriguing and addictive. Why?

Social scientists have a name for this sort of incessant online contact. They call it “ambient awareness.” It is, they say, very much like being physically near someone and picking up on his mood through the little things he does — body language, sighs, stray comments — out of the corner of your eye.

Ambient awareness comes not from any single tweet or status update, but from the aggregation of the data.

Haley discovered that he was beginning to sense the rhythms of his friends’ lives in a way he never had before. When one friend got sick with a virulent fever, he could tell by her Twitter updates when she was getting worse and the instant she finally turned the corner. He could see when friends were heading into hellish days at work or when they’d scored a big success. Even the daily catalog of sandwiches became oddly mesmerizing, a sort of metronomic click that he grew accustomed to seeing pop up in the middle of each day.

This is the paradox of ambient awareness. Each little update — each individual bit of social information — is insignificant on its own, even supremely mundane. But taken together, over time, the little snippets coalesce into a surprisingly sophisticated portrait of your friends’ and family members’ lives, like thousands of dots making a pointillist painting. This was never before possible, because in the real world, no friend would bother to call you up and detail the sandwiches she was eating. The ambient information becomes like “a type of E.S.P.,” as Haley described it to me, an invisible dimension floating over everyday life.

“It’s like I can distantly read everyone’s mind,” Haley went on to say. “I love that. I feel like I’m getting to something raw about my friends. It’s like I’ve got this heads-up display for them.” … And when they do socialize face to face, it feels oddly as if they’ve never actually been apart. They don’t need to ask, “So, what have you been up to?” because they already know. Instead, they’ll begin discussing something that one of the friends Twittered that afternoon, as if picking up a conversation in the middle.

“It’s an aggregate phenomenon,” Marc Davis, a chief scientist at Yahoo and former professor of information science at the University of California at Berkeley, told me. “No message is the single-most-important message. It’s sort of like when you’re sitting with someone and you look over and they smile at you. You’re sitting here reading the paper, and you’re doing your side-by-side thing, and you just sort of let people know you’re aware of them.” Yet it is also why it can be extremely hard to understand the phenomenon until you’ve experienced it. Merely looking at a stranger’s Twitter or Facebook feed isn’t interesting, because it seems like blather. Follow it for a day, though, and it begins to feel like a short story; follow it for a month, and it’s a novel.

Ambient awareness helps maintain “weak ties”. Sociological research has shown that a large network of weak ties is more likely to be helpful than a small network of strong ties when trying to do things like get a job, find a mate, and other socially tinged objectives

Many maintained that their circle of true intimates, their very close friends and family, had not become bigger. Constant online contact had made those ties immeasurably richer, but it hadn’t actually increased the number of them; deep relationships are still predicated on face time, and there are only so many hours in the day for that.

But where their sociality had truly exploded was in their “weak ties” — loose acquaintances, people they knew less well. It might be someone they met at a conference, or someone from high school who recently “friended” them on Facebook, or somebody from last year’s holiday party. In their pre-Internet lives, these sorts of acquaintances would have quickly faded from their attention. But when one of these far-flung people suddenly posts a personal note to your feed, it is essentially a reminder that they exist.

Microblogging, ambient awareness and maintaining weak ties has the sideeffect of making it impossible to move away and “reinvent yourself” as your past will always be with you.

This is the ultimate effect of the new awareness: It brings back the dynamics of small-town life, where everybody knows your business…

“It’s just like living in a village, where it’s actually hard to lie because everybody knows the truth already,” Tufekci said. “The current generation is never unconnected. They’re never losing touch with their friends. So we’re going back to a more normal place, historically. If you look at human history, the idea that you would drift through life, going from new relation to new relation, that’s very new. It’s just the 20th century.”…

“If anything, it’s identity-constraining now,” Tufekci told me. “You can’t play with your identity if your audience is always checking up on you. I had a student who posted that she was downloading some Pearl Jam, and someone wrote on her wall, ‘Oh, right, ha-ha — I know you, and you’re not into that.’ ” She laughed. “You know that old cartoon? ‘On the Internet, nobody knows you’re a dog’? On the Internet today, everybody knows you’re a dog! If you don’t want people to know you’re a dog, you’d better stay away from a keyboard.”

Again, read the whole thing.

Call Shifted Today on 02 9993 0453 At Shifted Pixels we go the extra mile to ensure that whatever work we do be it strategy, planning, design, development, online marketing, media buying yields a tangible net benefit. Give us a call, we would love to help your business grow online! See what shifted pixels has to offer